Herman & Kittle Properties— Maintenance Supervisor
Location: The Overlook Pointe Apartments, West Lafayette, IN
The Maintenance Supervisor oversees the operations of an apartment property, uses sound judgment and effective decision making abilities to maintain a high level of customer service and is able to quickly and appropriately respond to customer needs. This is an essential role in the effective management of this property that will require the ability to work independently and as part of a team. Strong communication skills are a must. The Maintenance Supervisor needs to be able to manage a budget and be innovative in managing the financial needs of the property in support of the property manager.
•Monitor maintenance expenses and ensure that they are below budget.
•Perform an inspection of community grounds each morning.
•Perform turn (painting, cleaning, and maintenance) of all vacant units.
•Complete all maintenance requests in a timely manner.
•Prepare all vacant units for occupancy.
•Complete preventative maintenance activities.
•Maintain landscaping, bushes, trees and lawn.
•Perform snow removal of community sidewalks.
•Maintain log of weather and snow removal efforts.
•Maintain records of maintenance performed in all units and at the site.
•Maintain all tools, equipment and replacement parts in working condition.
•Sweep, clean and maintain all common areas of the community.
•Supervise contractors working at the site.
•Provide emergency resident support after office hours.
•Maintain resident and specific apartment preventative maintenance records.
•Provide service and maintenance for all common amenities.
•Conduct quarterly unit inspections.
•Communicate openly with other team members regarding work priorities and the state of projects.
•Maintain records/documentation of maintenance work performed.
•Other duties as assigned.
•1-3 years of maintenance experience desired
•HVAC and EPA certification preferred but not required
•Ability to be on-call for emergencies
•Must have strongly developed intuition; must be able to analyze problems and find solutions.
•Must be flexible and able to shift priorities if needed.
•Must be able to lift approximately 50 pounds.
•Must have strong communication and people management skills to deal effectively with a wide variety of individuals and personalities (team members, residents, vendors, etc.); sometimes must maintain professionalism and respect while dealing with upset and angry residents.
•Must understand customers’ needs and respond to them, connecting them with the right solution; must be able to market and sell.
•Must be very organized, with a strong attention to detail; must stay on top of paperwork.
•High school diploma or general education degree (GED)