Description
Job Summary
Under the supervision of the Maintenance Supervisor, the Porter is responsible for the daily service and cleanliness of the interior and exterior of the property, ensuring a safe and attractive living environment for residents, attractive curb appeal for prospective residents, exceptional quality and service, and sustained resident satisfaction. The ideal candidate will have previous residential/commercial cleaning experience and be able to demonstrate proficiency in the use of hand and power tools. The ideal candidate must be service-oriented, friendly, outgoing, energetic, and be willing to tackle any task at hand.
Job Responsibilities
Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as necessary preparation of dumpsters for trash pick-up.
Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
Maintains landscaping including watering of the flowers; perform snow removal as needed.
Participates in apartment turnovers as directed.
Responds timely, appropriately and courteously to emergencies.
Complies with R Home’s policies and procedures and external regulatory requirements; ensures solid understanding of R Home’s operational and human resources policies and procedures.
Participates in and attends all required in-service training sessions.
Supports other communities as assigned by management.
Other duties as assigned.