Property Supervisor – Transitions (8912 – REM)

Explore a career at EAH Housing.

Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.

What we offer.

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.

We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
12 paid holidays

We take care of our employees.
Competitive Salaries
403b Retirement Plan with 5% company match
Go 365 Wellness Program
Free Employee Medical Insurance
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP – Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH Academy, an in-house training program

This position is for a full-time Property Supervisor - Transitions to work for EAH Corporate in Tarzana, California. Property Supervisor will be overseeing a portfolio of properties. Position may be overseeing existing properties or new properties as EAH grows in that region. Qualified Candidates will have 1+ years of multi-site property management experience and knowledge of HUD, TCAC, DFEH and ADA Guidelines. Must have a current California Real Estate Sales License or be able to obtain one within nine months of hire. Must have strong supervisory experience. Salary range: $90,000 to $144000 per year; hiring range for new employees is generally $90,000 to $117,000 per year, DOE.

COMPANY OVERVIEW

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai’i, and plays a leadership role in local, regional, and national housing advocacy efforts.

EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our www.eahhousing.org to learn more about us, our culture, and how we strive to maintain excellence in everything we do.

For immediate consideration, please apply to requisition PROPE003421 on our website at  www.eahhousing.org/careers 

POSITION SUMMARY

Responsible for overseeing the fiscal, physical, and operational aspects of a portfolio of properties. This includes staffing, budgeting, financial reporting and management in accordance with EAH’s policies and procedures. Prepares and/or approves written reports required by the supervisor, partners and outside agencies. Understands and supports EAH’s mission and core values. Working with Director, REM Operations, this position will help with the management transition of new owned and fee-managed communities. This position will represent Real Estate Management and work with other departments overseeing the smooth onboarding of new communities.

RESPONSIBILITIES

Administration

• Acts as liaison between site staff and central office. Leads participatory portfolio meetings every month, focusing on staff training, safety, communication and motivation. Relays pertinent information from monthly Property Supervisor meeting, and communicates staff feedback to Regional Manager and VP, Real Estate Management.
• Responsible for ensuring that all projects operate in compliance with all local, state, and federal law.
• Responsible for administering Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs. Conducts periodic inspections. Ensures that each complex has a firmly established Emergency Action and Fire Prevention Plan. Works with on-site staff as necessary to ensure full compliance.
• Researches and responds to various resident, owner and/or vendor issues that cannot be delegated to the Resident Manager; ensures that fair housing practices are followed in all resident relations.
• Responsible for file compliance at each property in portfolio, working with on-site staff as necessary to ensure full compliance.
• Responsible for ensuring that all new move-ins and recertifications are compliant with established EAH standards. May oversee the conduct of random file audits to determine compliance.
• Ensures that correspondence, contracts, and other property-related documentation are secured in EAH File Room. Also saves documentation to EAH shared computer files as appropriate.
• Signs AP checks according to Schedule, if assigned.

Business Development

• May develop proforma operating budget for new developments.
• Participate in the preparation of RFP/RFQ proposals, as requested.
• May oversee lease-up of new properties and/or acquisitions.

Fiscal Management

• Consults with appropriate corporate and on-site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties.
• Responsible for achieving desired internal financial benchmarks for each asset within portfolio as defined by the Regional Manager and Traffic Light Report. (Includes occupancy levels, income levels, and cash flows).
• Responsible for full compliance with management agreement for each property.
• Monitors and analyzes monthly financials and variances.
• Reviews accounts payable for properties and strategizes “work-out” plan for aged payables.
• With assistance from on-site staff, prepares annual operating budget.
• Responsible for properties operating within budget. Anticipates, reports and addresses any situations that may result in a property not operating within budget.
• Provides input to Regional Manager/VP of REM and makes recommendations with regard to scheduling capital expenditures above $3,000 for each community. (May be a different amount for larger properties).
• Monitors reserve levels and processes draws on replacement reserves for submission to Asset Manager for approval.
• Works with Resident Manager and attorney on evictions and collections.
• Ensures that property management fees and payroll expenses are being charged, billed and collected in an effective and timely manner.
• Ensures resident satisfaction and retention.
• Trains Resident Managers to complete annual Operating Budgets. Reviews budgets, which are completed by the Resident Managers for accuracy before submission to Asset Manager. Ensures timely submission of budgets to Asset Manager.
• Approves property invoices for payment.

Physical Management (in conjunction with Facilities Coordinator)

• Responsible for maintaining physical assets in accordance with company standards.
• Negotiates awards and coordinates service contracts within established EAH parameters.
• Conducts site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance.

Communication and financial reporting to management, regulatory agencies, partners, ownership boards.

• Develops, analyzes, and compiles various Property Management reports on a timely basis.
• Responsible for timely preparation of annual management certifications, contract renewals and rent increases of HUD properties, submitting to Regional Manager and/or appropriate REM Department staff for approval, and then collaborating with Operations Department staff and submitting to HUD Project Manager for approval.
• Oversees the preparation of monthly / quarterly financial reporting packages and ensures their timely delivery to the Agency Compliance Coordinator, for distribution.
• Communicates with and reports to boards, owners, and/or partners as needed; maintains positive relationship with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners— prepares reports and responds to requests for information as needed.

Other

• Maintains confidentiality of resident, applicant, and or employee information
• Attends mandatory trainings and meetings, including Board of Director and HOA meetings, if applicable to properties within the region, and other relevant meetings, as may be assigned by the VP, REM.
• Actively participates in EAH’s Injury and Illness Prevention Plan.
• Regular attendance and predictable.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervises Assistant Property Supervisors, Resident Managers, Floating Managers, and other administrative personnel.

• Orients new employees to position.
• Trains staff on emergency procedures and employee safety.
• Approves timesheets and time-off requests.
• Recommends pay and completes timely status changes.
• Sets and oversees employee work schedules.
• Provides performance feedback to employees, including coaching, counseling and disciplining.
• Conducts regular meetings for discussions, problem solving, encouraging, and training.

QUALIFICATIONS

High school diploma or equivalent. One year of multi-site property supervision. Some experience in affordable housing, which may include HUD, Tax-Credit, RHCP,and/or work with a Housing Authority. Experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management.

OTHER REQUIREMENTS

• Must have valid driver’s license and DMV clearance.
• Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements.
• Must have current Real Estate license

CRIMINAL BACKGROUND CHECK REQUIREMENTS

EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have receive such an offer, you will be required to submit and pass our criminal background requirements. Please be advised that certain roles may also require fingerprinting due to legal requirements.  If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening.  Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.

EAH Housing is an AA/EEO/Veterans/Disabled Employer.  CA BRE #00853495 | HI RB-16985