Enterprise Residential
Baltimore, Maryland
Job Type
Property Name
Roslyn Rise


Job Summary

Responsible for various day-to-day service needs with regards to the physical condition, appearance and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction. The Maintenance Apprentice is an entry level opportunity, working in close partnership with the Maintenance Supervisor, honing their skills for a future role as a Maintenance Technician.

Job Responsibilities

Ensures timely, accurate, and high quality completion of resident service requests.
Performs a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as necessary preparation of dumpsters for trash pick-up.
Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
Participates in apartment turnovers as directed. Repairs, renovates, paints, and cleans vacant apartments.
Maintains landscaping including watering of the flowers; performs snow removal as needed.
Ensures understanding and compliance with all policies and procedures.
Responds timely, appropriately, and courteously to emergencies.
Participates in and attends all required in-service training sessions.
Supports other communities as assigned by management.
Other duties as assigned.

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