JOB TITLE: Senior Property Manager, Code 4250 Revised 7/12/2021
EMPLOYER: Hopewell Redevelopment and Housing (HRHA)
REPORTS TO: Chief Operating Officer (COO)
Salary: $48,884-73,325 Annually
Send Resume to: firstname.lastname@example.org
GENERAL DESCRIPTION OF RESPONSIBILITIES
Responsible for providing management of daily operations of the communities and staff under the Affordable Housing Department. Provides direct supervision of affordable housing, which includes counseling, handling leasing problems and civil matters, registering complaints and recording and handling service complaints. Works with the Chief Operating Officer on special projects that improve the productivity and efficiency of the Affordable Housing Department.
Responsible for ensuring the completion of property management site-level activities with assigned site-level staff and other housing authority-related departments to ensure that the essential functions are met on a regular and consistent basis. Ensures that the operations of the properties in assigned area of oversight are in compliance with the standards and expectations of the housing authority, HOME Funds Program Requirements, Low Income Housing Tax Credit Program, and The Department of Housing and Urban Development requirements.
Work is performed within specific objectives, priorities and policies of the department; employee interprets policy on own initiative and recommends projects. Responsible for all aspects of Fair Housing initiatives. Considerable judgment is required; unusual cases are referred to a higher level. Position is accountable to the Chief Operating Officer.
TYPICAL EXAMPLES OF WORK
- Cooperates with the Chief Finance Officer in overseeing the collection of rents and other monies due from residents. Secures warrants, garnishments and evictions against delinquent residents and represents the Authority in legal matters. Maintains collections at 96 percent or greater.
- Maintains occupancy percentage of 98 percent or greater through effective supervision of the Blended Leasing & Occupancy Specialist and/or related staff.
- Ensure that all regulatory compliance requirements, including file compliance, recertification, interim re-certifications, and appropriate documentation, are followed, monitored, and completed.
- Develops site budget and monitors to assure property is operating within the confines of the budget. Complete monthly variance reports to track both positive and negative variance against the budget and set forth recommendations accordingly.
- Makes annual inspections of dwelling units. Determines and assesses charges against residents for maintenance and repairs when necessary. Interacts with other local agencies and departments. Keeps records and prepares reports of activities.
- Ensures that physical guidelines are achieved at each property, in accordance with expectations of the housing authority and The Department of Housing and Urban Development (HUD).
- Ensures adherence to the inventory control standard and preventative maintenance schedule established for assigned property.
- Receives logs and responds to all fair housing complaints, grievances, and inquiries, as well as requests for accommodation, including transfers (when applicable.) Responsible for maintenance and yearly updates of needs assessments and transition plan. Reviews all leasing and occupancy documents to ensure compliance with relevant regulations and law.
- Completed LIHTC, HOME, and Public Housing certifications and works with the COO and Compliance authorities to ensure consistency, eligibility & guidelines are followed.
- Respond to Tax Credit, Public Housing, and HOME questions, problems or procedures.
- Maintains and Supports Tax Credit Databases
- Coordinate with the Manager’s in other departments to assure applicants residing in properties with layered funding are approved and compliant across programs.
- Maintains an understanding and effective use of property management, accounting, and personnel-related software, instructing staff on proper usage, as necessary.
- Follows and enforces all fair housing and local landlord and tenant laws and regulations.
- Ensures staff receives/participates in necessary educational requirements.
- Ensures positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner. Regular attendance at community related meeting is required.
- Coordinates the Resident Advisory Board Elections and Meetings.
- Manages all site related service contracts. Ensure contracts are renewed and rebidded timely.
- Performs other related tasks, as assigned.
KNOWLEDGE / SKILLS / ABILITIES
Knowledge of a body of processes or operations that are normally acquired through considerable special training in Low Income Housing Tax Credit and Public housing management that may be gained through completion of community college or trade school including: Thorough knowledge of public and multi – family-housing management practices. Some knowledge of civil law, federal public housing regulations and programs and collection procedures. Knowledge of the policies and practices of the Authority. Expertise and knowledge of Section 504, the Fair Housing Act, the ADA, the Architectural Barrier’s Act and relevant accessibility standards. Demonstrated ability to plan and supervise the work of others. Knowledge of and skills in counseling and investigations. Ability to deal effectively and pleasantly with the public, residents, other agencies and other employees. Ability to communicate effectively, both orally and in writing and solve basic math problems. Ability to follow instructions.
EDUCATION / TRAINING / EXPERIENCE
Extensive Property management experience with considerable experience in the Low-Income Housing Tax Credit program and graduation with a Bachelor's Degree in business/public administration or related field from an accredited college or university. An equivalent combination of education and experience that provides the required knowledge and abilities may be considered. Public Housing and HOME is experience is preferred but not required. Must possess a Low-Income Housing Tax Credit Certification. Must be technologically astute. Must have the ability to utilize virtual meeting platforms, develop and edit spreadsheets, and prepare presentations. Employee supervision experience preferred. Valid Virginia Driver’s License, criminal background, and drug screening check required.