SUMMARY: Responsible for complex maintenance and construction work including inspections, purchasing and inventory control, scheduling and supervision. Responsible for unit turns and groundskeeping for all Public housing and Low-Income Housing Tax Credit Communities, the authority Administration building, Community offices and Centers.
DUTIES AND RESPONSIBILITIES:
- Makes inspections during construction or repair to ensure compliance with plans, specifications, codes and ordinances.
- Serves as the point of contact for Capital Improvement Projects. Works with the Project Manager to assure projects are completed to the HRHA standard and coordinated properly.
- Audit close-out files for all Capital Projects.
- Oversee the agency Cleaning Contract and other service contracts as directed.
- Ensures adherence to the preventative maintenance schedule established for assigned property as it relates to ground keeping.
- Ensures that unit turns are achieved at each property, in accordance with expectations of the housing authority and The Department of Housing and Urban Development (HUD).
- Maintains inventory materials, equipment and supplies for unit turns and ground maintenance.
- Ensuring standards are met in preventative and unit turn maintenance by conducting no less than monthly documented quality control checks.
- Providing data to Property Managers in regards to all maintenance related fields. Data includes – monthly generated work orders, work order timeliness, past due work orders for each Maintenance Worker.
- Generating and updating spreadsheets that track data and providing information to the Property Manager and COO monthly.
- Makes recommendation to on process improvement, work load management and other areas as needed based on the data review and the quality control check conducted.
- Provides advice and proposes solutions for unit turns.
- Prepares and maintains acceptable documentation for inventory control, all inspections and work order processing.
- Responsible for assuring is maintaining maintenance vehicles.
- Must ensure vehicles are properly registered.
- Must conduct period check of vehicles to ensure vehicles are free from clutter and trash.
- Responsible for scheduling vacant units for refurbishing and occupancy.
- Conducts monthly safety meetings with assigned staff.
- Ensures staff receives/participates in necessary educational requirements.
- Responsible for providing reports as instructed.
- Performs other related duties as assigned by management.
- Serves as a back-up Maintenance Mechanic as needed
- Assists in coordination of Capital Project work
- Directly supervises employees within the Unit Turn and Groundskeeping team.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Bachelor’s Degree or equivalent combination of education and experience.
- Certificates, licenses and registrations preferred: Project Management Certification (PMP) Certified Manager of Maintenance test and receive certification within two years of employment.
- Computer skills required: Microsoft Office Suite; Internal Systems Software, Encompass, and Agency Payroll System (ADP).
- Other skills required:
- Considerable knowledge of construction and maintenance practices, methods, materials and equipment. Considerable knowledge of all applicable building codes and ordinances.
- Ability to establish and maintain computer recordkeeping systems.
- Ability to read and interpret building plans and specifications and to enforce applications.
- Ability to work independently and to train, and supervise others.
- Ability to establish and maintain effective working relationships with others, particularly vendors, contractors, co – workers and the public.
- Ability to use the computer to order parts, prepares and submits reports to management, and communicates with staff/contractors.
- Extensive experience in building construction and/or maintenance
- Considerable judgment is required.
- Valid Virginia Driver’s License, criminal background, and drug screening check required.
- Communication: Expresses verbal and written ideas and thoughts clearly and effectively; good listening and comprehension skills; keeps other adequately informed; uses appropriate communication methods; adjusts approach or method to best fit the situation; exhibits objectivity and openness to other’ views; manages competing demands; accepts criticism and feedback.
- Accountability: Arrives as scheduled, prepared to work; takes responsibility for own actions; commits to doing the best job possible; keeps commitments; removes threats to our customers, colleagues, and properties; reacts to problems by solving them; recognizes responsibility for the success of others as well as the organization’s success.
- Teamwork: Behavior, communications, and actions reflect positively on business unit and HRHA; provides support, information, and other resources to internal and external customers of the Authority to further HRHA initiatives, goals and objectives; actively contributes to teamwork; balances team and individual responsibilities.
- Initiative: Seeks solutions to problems both within and beyond area of direct responsibility; looks for and takes advantage of opportunities; seeks opportunities to increase job skills, proficiency, and knowledge.
- Creativity: Develops and presents solutions to improve business processes; adapts efficiently and effectively to changes in the work environment. Creates opportunities or benefits for the work unit or authority.
- Customer Service: Displays courtesy and sensitivity towards others; manages difficult or emotional customer situations; responds promptly to customer needs; works effectively with others; establishes and maintains positive working relationships; does the right thing the first time; displays dependability; follows up and follows through in every situation.
- Integrity: Follows applicable policies and rules in making decisions and taking actions; complies with regulations and laws; demonstrates honesty; observes the highest standards of ethical conduct in the performance of their jobs; avoids the appearance of wrongdoing; gives realistic and direct answers; if answer is unknown, works diligently to find the answer.
PHYSICAL DEMANDS AND WORK ENVIORNMENT:
- Frequently required to stand
- Frequently required to walk
- Occasionally required to sit
- Frequently required to utilize hand and finger dexterity
- Frequently required to climb, balance, bend, stoop, kneel or crawl
- Frequently utilize visual acuity to operate equipment, read
- technical information, and/or use a keyboard
- Frequently required to lift/push/carry items up to 50 pounds.
- Occasionally exposure to wet and/or humid conditions (non-weather)
- Occasionally work near moving mechanical parts
- Occasionally exposure to outside weather conditions